Amazing Stories Our Guests Share

Hello, My name is Malcolm, and I stayed at the White Elephant back in April with my girlfriend. We were blown away by the level of service from your employees, particularly from Damian who was incredibly kind and helpful to us the entire weekend— I was actually telling someone today about how great our experience was when I realized we may have forgotten to send a note after our trip. Better late than never! Thanks, Malcolm

To whom ever cleaned and tidied my room today. Thank you for doing such a lovely job and bringing order to the mess I created. A great vibe!

From a TA - I hope you are well! I wanted to personally say a huge THANK YOU for making my clients stay such a special one! They were SO happy with the hats and champagne and notes and upgrade! They sent me pictures and were beyond ecstatic at the level of VIP - thank you, thank you, thank you as I know you were behind this 😊 You made me shine and it really makes such a big difference. I spoke with Bernhard who let me know that Alejandra and Karen took the lead on this party.  

Your entire staff is exceptional. All were accommodating with a smile on their face. Makes the stay all that much better. Your manager is exceptional and your concierge team is wonderful. 

Thank you! I feel like the staff and I are neighbors. Enjoyed every moment of my staycation!

Everything was amazing!!! Leetrail was super kind, sweet and attended to all our needs. She has a great attitude and made us feel right at home! Can't wait to visit again! 

Amazing, Leetrail has an amazingly sweet personality and is impeccable!!
 

JR. Really showed all the hotel amenities and helped amazingly. It really surprised us with the lovely amenity that she placed. Very yummy. 

A special thank you to Karen. Her interaction with all the staff was amazing. Observed her with other guests, she asked them questions about things that meant a lot to them and you could tell it meant a lot to her to show interest. All the staff we met were wonderful. This time of rest for my husband Don and myself was made so special by our stay here, We will return.

Erica made our check in seamless. Perfect!! Early check-in to boot!

Erica is Amazing! Please give her a raise!

Erica is a delight to interact with, She is great!

We had a very good time, mostly due to the help of Erica and Andreas. They were extremely courteous and accommodating. She is truly an asset of good will to your guests. She made us feel welcome, appreciated and comfortable at your resort. We will return here before any other lodging on island in the future.

We arrived as walk-ins after a long and frustrating afternoon evening at the airport. Lots of delay, then cancellation. We were happy to arrive and were greeted with smiles and cheer, by Erica and Paul. Please commend them for their professionalism and customer service were both great.

We came in on our boat and because of the storm needed a "shelter" and Erica was able to assist us splendidly. Thank you for the kindness from her and your staff.

We had an absolutely fabulous time at Jared Coffin House. The staff was lovely. Perfect summer vacation!

Our stay at Jared Coffin House was amazing! The ladies and gentleman at the front desk and throughout the house were wonderful , friendly and extremely helpful. Thank you!!

The staff at your hotel is the most pleasant, the most helpful and just plain nice to be around.  We've been to the best hotels in the world.   Your staff is THE BEST.

We had an absolute wonderful time at Jared Coffin House! They were truly very accommodating and always with a friendly smile! Besides the house is beautiful we found our room extremely clean with a comfy bed!! Shout out to Ricardo for giving us rides and beings so nice 10/10 recommend!

Erica was so helpful in getting my AC fixed room #207. She is a great employee.  The only negative about my stay was that the AC wouldn't work during the day. My room was very warm. I did get a rapid response to my request for help but the problem kept occurring. The staff here are wonderful warm and very helpful and friendly. I will always remember their exceptional service.

Staff of the Jared Coffin House - This has been a wonderful visit to Nantucket because of the kindness and care of every member of the staff. We so look forward to many other visits. Until then be healthy and happy.

Sasha, Antonique, Scott. Ricardo & Michael…Thank you for a great stay. We had a terrific time. The staff from the Front Desk to the staff making breakfast, to the staff cleaning our room were fantastic, to the human elevators schlepping our suitcases up and down were unbelievable. I'm hope they are properly compensated for all the hard work they do with a wonderful attitude. Your staff is terrific.

Sasha we loved our stay, The staff is so kind and friendly.

My husband and I had a wonderful stay at the Jared Coffin House the shower was hot with plenty of water pressure, simply delightful, all the staff were friendly and helpful providing us information about local places to visit and eating  possibilities. The Inn was very tidy and clean. Although we did not take advantage of having bikes available but so great!  

I wanted to drop a note to tell you how great our Jared Coffin House experience was.  What a wonderful historic resort. The hotel is beautiful, in tip top shape, and with great amenities. Housekeeping was spot-on!  As mentioned I had stayed there with my parents 50+ years ago, so it was very special to return. What made the experience even better was the staff. Obviously well trained, everyone we encountered was friendly, knowledgeable, efficient and very professional.  Every question was answered with a smile, and you can tell they are proud of the hotel. Having worked in the resort industry 40+ years, I know that takes great training and effort.  Hospitality well done!  Please pass this on as you wish, and I am also including a list of some, but not all of the staff We encountered that provided great service, so they may be recognized. Sasha, Kerry Ann and gentleman that I think worked overnight at Front Desk Paige, Concierge Ricardo, Anthony & I believe Michael or Joseph? Bell/Valet Cat & Lily - Tap Room

What a perfect hotel The Jared Coffin House proved to be. Just a short walk from the ferry  and our experience began with the smiling faces of Sasha and Omelia.  Both  girls proved to be very knowledgeable and will acquaint you with all the awesome options Nantucket has to offer to make your stay fun and memorable. Walk, bike, rent a moped or take the fee based public transit, to get around the island. There is even a tour Van to acquaint you with the city, Our guide, Louis, (parked outside of the visitors center ) easily knew the history of Nantucket, and the places to show us. Centrally located, The Jared Coffin House is a few blocks from boutique shops, art galleries and a  selection of casual and fine dining eateries. Yes we ate our way through Nantucket!! The on-site restaurant offered at the hotel, has  inside  or patio dining, where the food was excellent, or you can end your day and enjoy cocktails in the cozy taproom bar with underground level…. So Cool the history of this building. When we booked were were offered  the choice of King or two queen beds, and we decided on the King bed suite which  was immaculate. Modern and updated, still with a touch of history, our suite was refurbished with handicapped accessible shower, plush linens, a big screen TV, desk, couch and to our surprise, a collection of retro vinyl records and a turntable to play them on…. A blast from the past and they sounded great! Our entire experience was just wonderful and we are leaving wanting more. Yes we will be back ….

This was our first trip to the Island and we could not have enjoyed it more. Thanks in part to our stay here at the Jared Coffin House! We were treated like royalty. Everyone was friendly and helpful. The room was meticulous and comfortable. Continental breakfast was well thought out and the coffee cake was extraordinary! I highly recommend this property. You are you be commended, Bikes were also very well maintained.

Thank you for such a fantastic stay at Jared Coffin House! All of the staff was so accommodating and kind. Every night I was able to dine at fantastic restaurants. We used the bike and went down to the beach at the recommendation of Sasha and I walked over to Cisco Brewery. Nantucket is a beautiful island and  look forward to visiting again! A very nice experience for our first time on Nantucket. The staff from beginning to end very pleasant and helpful. A beautiful stay at Jared Coffin House.

We had a great stay at Jared Coffin House. The place was nice and clean and the coffee and croissant were very good. Also the front desk staff were very helpful, hospitable and warm. In particular, Sasha and Omelia very nice. The house should be glad to have them.

I am so grateful for this wonderful say at the Jared Coffin House, while my house is being restored. Usually, it is difficult for me me to sleep in a hotel but room 311 was heavenly! Bed was so comfortable! I slept like a goodness that night, Service was impeccable!

Thank you for a delightful stay at Jared Coffin House. The staff was excellent!! Meals at Wauwinet were fabulous. I can't say enough about how wonderful the front desk staff, drivers and all staff were.

Sasha checked me in and was very kind and knowledgeable. All other staff members were friendly and helpful. I will definitely return. Thank you for a wonderful stay

Excellent Staff, great location and complimentary breakfast! What is not to like! 

Anothony is a charming young man, He has a bright future! 

Thank you for saving my vacation as it was an awesome experience. I will never forget you!

Great stay. Thank you for all the hospitality. 

Our stay was wonderful great staff very clean, the best location in town!! We will definitely stay here again!!

To the staff at the Jared Coffin House I would like to congratulate all the staff at the hotel for their professionalism and courtesy. So polite, the rooms are immaculate. I am so impressed. Thank you
 

I just wanted to let you know how kind & helpful Kerry Ann at the Front Desk was on Sat 6-5 & Sun 6-6 night. Her kindness contributes to my enthusiasm about returning to your lovely House.  I have not been to Nantucket since The Stroll in 2016. I was so looking forward to coming back & Kerry Ann's welcoming attitude & helpful advice was the beginning of my return adventure.  Even though she was busy, she was able to help me and tell me when to call back because I had a few questions.  I am glad I got to talk to someone as patient & kind as Kerry Ann.  The person at the Front Desk really sets the tone for your stay & makes the guest feel like they are safe & welcome at their temporary home.  Kerry Ann made me feel like I would be welcome. 

I wanted to take a moment to especially commend Omelia, Jason, Laura, Tara and Kelley. They are a great team and we appreciate the friendly and welcoming stay. Thank you so much.

Wonderful staff, friendly, welcoming and helpful. Loved the beaches and sunsets. Especially Madaket with huge waves and Sconset with the walks along the bluffs. Could have stayed another week. Thank you to Omelia for all your help!

My stay was awesome! And, Omelia is terrific!

Dear Gabby and Omelia, We want to thank you for helping make our anniversary weekend such a good one. You went above and beyond first by making sure I could sleep on a bed at night, sorry for being such trouble. We really enjoyed staying at the hotel, all the staff were friendly and made us feel welcome. A huge thank you for the ride to the ferry and the wonderful surprise gift bag from the two of you. That was a really special thing for you to do. We appreciate it,. We hope to see you again when we return to Nantucket but will always remember you.

Thank you so much for helping us out the past few days since my husbands "Bodily fender-benders" The staff at the desk was wonderful and compassionate. We look forward to returning. With heart felt hanks.

We do appreciate all Omelia did during our stay!

Many many thanks for such a lovely stay. Our room (Maria Mitchell) was perfect and all the staff were the kindest and most attentive I have experienced. Omelia in particular was a delight. Thank you and can't wait for our return

• Sending you and your team a big thank you for the kind courtesies we received again on our annual visit to Nantucket Island and the White Elephant.  We enjoyed another wonderful vacation and bring home many fond memories. We wish you all good health and a most successful 2022 season and we look forward to returning next year.
• I wanted to get a note to you before too much time went by.  This is an informal thank you and a more formal thank you coming in the mail 😊. My mom, sister, niece and I, cannot thank your team enough for the experience and memory everyone gave to us!  It has always been a dream of ours to spend time on Nantucket at the White Elephant!  Your team have made that dream come true and a memory we will always embrace. art..
• Jolie, Key, Taylor were great! They made our days at the pool so much fun! They also made our sons 6^th birthday extra special. They were amazing employees and representatives of White Elephant.
• Thank you for the amazing time hanging out at the pool and letting us get as many towels as we like. Thank you for a great time!
• Taylor and Jolie were always super sweet and welcoming everyday that we went to the pool. They made our first visit very special and made us want to come back even more than we all ready do. Thanks so much for the amazing pool time.
• Our experience at the pool with Lily and Taylor were so amazing. Lot of welcoming energy and so friendly and polite. They were so engaged with us that they deserve an acknowledgment.
• Amazing service at the pool on July 10^th. The team was exceptionally attentive and kind with our six year old daughter and her two year old cousin. From the hats to the extra snacks and water, they were a delight. In particular we appreciated Taylors attention to our daughter. Audrey loved being called "Queen" it its hard to be six and never getting to call the shots. That small gesture made Audrey feel welcome and in charge of a small part of the her world on vacation She will not forget that feeling.
• Without exception the staff at the White Elephant made our stay easy and enjoyable, From giving advice on how to ship our luggage to and from, to calling courtesy cars for us, to accepting us for an afternoon drink, breakfast quick lunch and evening cocktail all on short (no) notice. The front desk staff was not only efficient, they were warm and engaging even every morning when I would come and go for a pre 6am walk A very telling quality was the seamless effort of the team who offered assistance when outside their job. It was a very busy weekend for the white elephant but we never felt like you were too busy for us. Our rooms were beautifully prepared twice daily. Thanks to all!
• We love Nantucket Island and the White Elephant. Staff at the pool are so friendly, kind and helpful. They are always so cheerful and willing to help. Ate at Brant Point Grill and waitress were the same.
• We had an incredible stay here, In particular, Taylor, Jolie and Lily at the pool were so welcoming and kind to our kids. We loved their friendliness and upbeat spirit - in particular their fun dance routine in the afternoon! They showed us how much they enjoyed their job and making guests happy.
• Every time we go to the pool Taylor and Lily are working. I cannot say enough positive things about them. Between their hard work ethic and great out going personalities with hotel guests she is just a delight! They know everyone's name I would hire them in a heartbeat! They represent the WE with class & hard work ethics. 
• Our whole stay has been amazing! Especially the girls at the pool Taylor, Key and Lily were so great with our whole family! We can't wait to come back!

• Taylor, Lily, Jolie and Key went above and beyond to provide an exceptional experience. They are all so kind and accommodating thank you so much ladies! Your are truly the best 😊

• Absolutely wonderful stay! Great staff made the visit for us! So helpful friendly and accommodating.

• Nice feedback from Carolyn @ The Newbury regarding her stay at White Elephant:  "Hi Aoife, Thank you for checking in.  Cindy and her boyfriend loved their stay.  They could not say enough. We really appreciate the last minute request and your being able to accommodate. I hope to see you soon!

• Hi - thank you both SO much for making this year our best Consumer Conference yet. Literally that's what everyone has been saying! You and your staff are the best. Everything really went flawlessly from my point of view and I'm going to connect with the greater team next week. I'll be back to you with any feedback after that meeting.  Would love to hear how things went on your end and if you have any suggested changes for next year as well.  Will you be at the hotel today? I'll try to stop by to say goodbye!

So sorry we didn't get to meet you in person last week. Had a wonderful time - you are fortunate to have Milana Capan on your team - I cannot say enough about how amazing she was to work with - she was spot on!

Wanted to send a quick note thanking you for help making our stay at the White Elephant amazing! Your thoughtful note is now in our memory box and we so appreciated the warm welcome with champagne and other goodies. :) The White Elephant team was amazing and we couldn't have asked for a better minimoon in Nantucket! We will definitely be back at the White Elephant for future stays/anniversaries. Thank you so much and hope you have a wonderful weekend!

My husband and I enjoyed last weekend at the White Elephant and everyone on staff was friendly and helpful.  An exceptional shout-out to Taylor at the pool.  She greeted us as if we were rock stars or long lost family!   Very upbeat, warm, and welcoming.  We loved that she had fun music playing and that she was a true hostess to everyone who was there.  Key and Jolie were great as well! We look forward to returning in the future.

I am sorry that we didn't bump into you this time but, thank you so much for the care you took in helping make our trip memorable.  Especially, upgrading us to the Rose Cottage 💕💕.  It was such a special trip.  We are so grateful to you and the team!  Have a wonderful summer and hope to see you in September!

I cannot thank you enough for making our vacation for my mother's 70^th birthday so special. We loved our room and will definitely plan to be back. Your staff is wonderful.

Thank you for all you have done to ensure we have had a wonderful visit to lovely Nantucket. You have gone over and beyond to save or vacation. The White Elephant is fortunate to have you Allison.  

Thank you so much for another fabulous visit! I love the room and being back at the White Elephant! I cant wait for next summer! 

Many thanks for the lovely dinner you gave us. Everything was perfect, from the handicap parking at the front door, that my husband needs. The smiling staff that greeted us. Our waitress, Whitney, who took care of our every need, and the food which was wonderful. I had halibut. The best in years. Our friends who came to visit us for a day, loved everything. I di not think you would know who we were there, You surprised me. Thank you for the surprise and your thoughtfulness.
 
Our wedding at the White Elephant was absolutely perfect and better than we ever could have imagined, thanks in large part to you and your amazing team. We are so thankful for the experience we had and will cherish the memory for years to come. It was well worth the wait - and I have to say that after staying in the residence, we're completely spoiled and don't want to stay anywhere else when we come back to Nantucket! We look forward to seeing you and the rest of the team next time we're on the island. Thank you again for everything. 

This was our first time on Nantucket Island and we could not have been more delighted with our welcome! Sherri was most helpful, prior to our arrival. As the PAC and Concierge we engaged with, she expertly assisted with dining reservations and provided interesting and pertinent information regarding our stay. While she earlier arranged for the Lady Wauwinet to TOPPER'S for Sunday supper, sadly, this sail was cancelled due to high winds. All other arrangements made by Sherri were perfectly timed. Upon arrival, we were mistakenly taken by Cranberry Transportation to the Harborside Hotel instead of The Inn, yet Simon was prompt, apologetic and quickly loaded our luggage into a BMW to take us the short distance to the Inn, where we were warmly greeted with a smile by Pete, a charming young gentleman, who immediately took our luggage. The ladies at the Front Desk at The Inn were welcoming and assisting. We were immediately impressed with Carolyn and Ilijana, two exceptional and kind ladies who embody warm and welcoming hospitality, not to mention, superior guest relations. Our room #11 was ready, yet disappointingly, we were informed by Carolyn of the news of the Lady Wauwinet's cancellation. Both Ilijana and Carolyn were then quick to promote the complimentary 4-hour test drives with BMW and invited us to be in the Lobby later for a raffle. Never, in our vast world travels, have we experienced such kind generosity and thoughtfulness. We still are overwhelmed, and overjoyed! Mr. Hashem, as we read through the share your Spirit story card and details, we are hopeful that our story will allow you and your senior managers to recognize all of the above mentioned staff at The White Elephant Inn, collectively, as well as, individually. Each one, delivered and excelled in outstanding and superlative guest interactions and provided memorable guest experiences. Rest assured, we will return again, and trust that we will have the opportunity to see and experience the wonderful and personal services of Carolyn, Ilijana, Nick, Pete, Alice, Simon and Sherri, again in the future. White Elephant has an amazing brand. We love the colors, font, logo and all of the "little things" that make the White Elephant Hospitality special. We are loyal fans now; brand ambassadors that are delighted to share our experiences with family, friends and clients in the promotion of your brand on Nantucket and in Palm Beach. Thank you again. As Anne Morrow Lindeberg stated, "to give without any reward, or any notice, has a special quality of its own." Our stay with you will go down as one of our Top Five travel experiences in the world.
With every good wish for continued success.

I had an amazing relaxing time at the pool. Taylor was very cheerful and attentive.
 
Sheila has a great attitude and great personality. Thank you Sheila for your patience! And Help!  And sense of humor! Sunday night you helped me to move our TOPPER'S reservation so we could take the shuttle. Then cancelled it when our party was "taking naps". Then re-booked when everyone woke up wanting to go! And got us a cab so we could enjoy the rest of our evening!

Tiffany and Mettia are fantastic. We have been here 9 days and they have been an invaluable part of a very wonderful stay! They go the distance with smiles on their faces and follow up without being reminded. Real gems.
 
Taylor and Juno were fabulous! Polite, attentive and helpful. Could not be better.
 
Our first family vacation since 2019 was made extra special thanks to the exceptional experience at the White Elephant. Seeing the cousins in the pool warmed my heart and the staff by the pool and every where on the property was so great!
 
Fantastic! Taylor and Juno could not have been more accommodating. So friendly and it was a blast watching them with all the kids. Emma was wonderful, Thank you for making our experience a spectacular one.
 
lijana provided amazing service. Always welcoming, took care of my bicycling needs, seemed interested in my photos, took care of our room and needs. Just so friendly.

I just wanted to say thank you from the bottom of my heart. Trevor and I had the best weekend of our lives. Everything was absolutely beautiful. From the rooms to the welcome party to the wedding at the Wauwinet. It really was perfect and I can't think of one thing I would have done differently. Thank you thank you thank you

We were guests this past weekend of the Macy Collins & Jackson Barron wedding. I would like to give Kudos to the entire staff and especially Jason for going above and beyond with their gracious hospitality. I am also in the Hospitality business and know how difficult these times can be and also how important it is to recognize our "star" employees. Please let your stars know that their exceptional values did not go unnoticed. Be well and here's to a successful summer season.

Delroy saves the day! A guest arrived for a wedding weekend after a long day of international travel. In all the excitement she forgot to grab her bags and Jet Blue locked them up. She was told that she would have to wait until the next day when the Jet Blue staff returned on the 10am flight. She was distraught, until Delroy stepped in and offered his assistance. As a part-time Jet Blue employee, Delroy had the keys to the kingdom and was able to retrieve her luggage, just in time for the rehearsal dinner. Way to go Delroy for going that extra mile to make a guest's day! 

I would like to thank you for wonderful stay. My girlfriend and I really enjoyed our stay in room 105, and look forward to our return next year same time. Some of the best service I have had at a hotel. Thank you for that. 

Where do I start?  The Kraeutler-Katz wedding weekend was magical, from start to finish - thanks in no small part to the dedicated, cheerful, detail-oriented and always so professional staff of The Wauwinet.  Starting with my discussions with Kelly way way back in September 2019 about a possible venue site all the way through to Sunday, September 26th when Eric and I gathered our remaining items from Anchorage Cottage, this wedding weekend was a delight to plan and carry out.  From the zillion room assignment changes (thank you for your patience, Kelly!), to the angst over whether the halibut would be a tad dry (it wasn't - thank you to Chef, Jen, Kristy and Maggie for that important second tasting), to my vacillation over wine choices (Jason, you were a patient prince! and did not steer me wrong), everything was delightful and delicious! I hope you will pass on our comments and appreciation to the entire Wauwinet staff - they exuded cheerfulness, professionalism and warmth to all of the guests all weekend long. Both our guests who stayed at The Wauwinet and those just there for the wedding and brunch commented on the excellent and friendly service they encountered - which made things so much easier for us as parents of the bride and hosts of the wedding weekend.  In fact, many of our family members who stayed at The Wauwinet for the weekend loved it so much, they really did not want to leave! The Zen Deck proved to be a magical spot for the wedding ceremony - and, while we got lucky with the weather, I'll admit, I think the bit of fog that rolled in as it was time for the ceremony to start was a blessing: the guys weren't too hot in their jackets, guests weren't staring into the sun and the pictures no doubt will have a moody aspect. As I am sure you all know, wedding weekends at The Wauwinet don't "come cheap;" however, it may surprise you to know that Eric and I feel we truly got our money's worth. Thank you to all at The Wauwinet for truly a job well done!

On behalf of my wife, Mary Jo, and myself, we wanted to truly thank you and your staff at the Wauwinet for a fantastic mini vacation/30th anniversary celebration. As always (except for the weather), everything was perfect. And, the service at your Inn By The Sea is unparalleled. As I mentioned to you, we did miss James and Hanif this year and hope to see them next year. Your front desk staff Joe and Allie kept smiles on our faces and attended to all our needs. Simply put, the Wauwinet is a very special place for us. We would also like to mention that the pandemic protocols you had in place during our stay put us both very much at ease and made us feel, at all times, comfortable.

Dear Ally and Joe We wanted to thank you for taking such great care of us during our honeymoon stay. You were so attentive and sweet making our trip just perfect! We can't wait to see you both on our return visit.

The staff in the hotel are lovely. The front desk staff, especially Tiffany and Shannando are really superb! Bright, helpful and energetic! They are wonderful for your hotel!

Captain Rob McMullen is here to keep the oceans safe for boaters, kayakers, and aquatic life alike! On a particularly blustery day on the wa-ter, Captain Rob and his lunch boat came across a stranded kayaker who had capsized and was frantic for assistance. Our Captain raced to his aid and, with the help of other good Samaritans on board, pulled him up on the boat and gave him safe harbor before assisting him on his way back to shore. Our Captain and his quick thinking saved the life of a fellow sailor out there on the high seas and made sure he would live to kayak another day! You are such a star Rob, we appreciate you so much!

My name is Bill Pasquale and I wanted to share the pleasant experience I had with Rebecca Hudson over the past several days. My son Brian is getting married at TWER on 6/5/21. Once the room block information was shared I initially made reservations at the JC House. During this process Rebecca was extremely helpful, courteous, and professional. After discussing the reservation with my daughter (who is in the wedding) we opted to attempt to switch our reservation to 2-Bedroom cottage at TWER. To say that Rebecca was helpful in this would be an understatement. With all that's going on right now, to hear a cheerful and energetic voice on the other end was very much welcomed. She was able to handle the switch very efficiently. In total I believe I talked to Rebecca three times over three days and each time she presented your property and herself in a professional yet personal nature. She is a credit to your team and we look forward to celebrating the upcoming wedding of Brian and Meggie.

Two weeks ago Andre was called to Sea Syren at 2am as there was water coming through the ceiling due to an AC issue. Andre was working with Scott at the front desk at the JC to help the guests. The only room available was at the Wauwinet so Andre took it upon himself to drive the guests to the Wauwinet in the beach bus at 3 am. Andre thank you for your quick thinking and willingness to take care of us it guests!